Terms & Conditions – Guide Channel
Effective Date: June 17, 2025
Applicable To: All registered users, including travelers and guides
1. Eligibility
- Users must be 18+ and possess a valid government ID.
- Guides must submit verification documents and local knowledge proof.
2. Booking & Payments
- All bookings must be prepaid via EarnOn Wallet.
- Cancellation policy is subject to guide terms; refunds processed within 7 working days.
3. Guide Responsibilities
- Provide accurate listings, timely communication, and be present at the agreed time/location.
- Must respond to SOS alerts and follow platform safety protocols.
4. Traveler Responsibilities
- Must respect local laws, cultural practices, and the guide’s time.
- Should use the chat and SOS system responsibly.
5. Content Ownership
- Photos, videos, and descriptions uploaded by users remain their property but may be used by EarnOn.ai for promotional purposes with credit.
6. Suspension & Termination
Accounts may be suspended for misuse, fake information, harassment, or violation of platform policies