EarnOn Appeals Policy

BY USING EARNON YOU AGREE TO THIS POLICY — PLEASE READ IT CAREFULLY

Introduction

This Policy forms part of your agreement with us and applies to your use of EarnOn across our website, our iOS and Android apps, and our Progressive Web App (“PWA”). Here are a few key things to note:

•             You must follow the procedures below to appeal a Content or account moderation decision.

•             EarnOn will handle appeals in keeping with this Policy.

Contact Information

EarnOn is owned and operated by Bizionic Technologies Midwest INC, a company incorporated in the State of Illinois, USA, with its registered office at 6747 N LaPorte Ave, Lincolnwood, IL 60712, United States of America, together with its affiliate Bizionic Technologies Pvt. Ltd., a company incorporated in India, registered in the State of Telangana, with its registered office at 3rd Floor, Office No 1A, 6-3-1090/B/4, The Grand Building, Raj Bhavan Rd, Hyderabad, Telangana, India (CIN U72900TG2022PTC164876). If you have questions about this Policy, please contact support@earnon.ai.

Interpretation

Unless specifically defined in this Policy, the meanings given to words defined in the Terms of Service have the same meanings.

“Decision”: any action taken by EarnOn to:

•             suspend or deactivate an account;

•             suspend or deactivate Content shared to or from an account;

•             move Content into or out of the Exclusive Channel;

•             impose a final warning for a violation on an account;

•             restrict account features (for example, the ability to livestream);

•             suspend, terminate, or restrict the ability to monetise Content, including by preventing Subscriptions or limiting your ability to accept certain types of Creator Interactions; or

•             withhold or reverse Creator Earnings under the Terms of Service, Section 17.

Use

This Policy can be used in two ways:

•             by EarnOn Users who want us to review or reverse a Decision; or

•             by non-EarnOn-users in the EU/EEA who have complained about suspected illegal or non-consensual Content on EarnOn and who disagree with EarnOn’s response to their complaint.

Appeal Procedure

The only way to appeal a Decision is to complete and submit the EarnOn Deactivation Appeal Form.

Required Information

Only fully completed Deactivation Appeal Forms will be considered. Your Deactivation Appeal Form must include:

•             the URL or username of the account;

•             the URL of Content subject to the appeal;

•             detailed reasons why you believe your Content or account is in keeping with the EarnOn Terms of Service and Acceptable Use Policy; and

•             for non-EarnOn-users in the EU/EEA who disagree with our decision to permit Content to remain on EarnOn, why you believe the Content is illegal or non-consensual.

Timing of Appeals

All appeals should be filed within six months of a Decision, consistent with the Terms of Service, Section 17.

Review Process

If we receive a completed Deactivation Appeal Form:

•             we will review the relevant EarnOn account information;

•             we will consider the information and the supporting documents you’ve provided;

•             we may request additional information or documents from you or from third parties to help us decide the appeal; and

•             based on the information, we will grant, grant in part, or deny your appeal, and we will notify you of our decision:

–            if we grant your appeal, we will reverse each relevant Decision and any actions taken as a result of it, including reinstating any withheld Creator Earnings that were withheld solely because of the reversed Decision;

–            if we grant your appeal in part, we will notify you of each Decision that has been reversed and any actions taken as a result; and

–            if we deny your appeal, no Decision will change.

No Liability

We are not liable for any interruption of access to your EarnOn account, including any loss of earnings or subscribers, even where we grant some or all of your appeal, subject to the liability provisions in the Terms of Service, Section 20.

Appeals Team

Our Appeals Team will consider each properly filed appeal based on the information provided in a non-discriminatory, diligent, and non-arbitrary manner.

Situations Where a Decision Cannot Be Appealed

This Policy does not apply to:

•             any irreversible Decision (for example, a Decision to end a livestream); or

•             a Decision to terminate an account or remove Content for child sexual abuse material, non-consensual intimate imagery, or another zero-tolerance violation under the Terms of Service, Sections 6–8, which are not subject to appeal given the severity of the underlying conduct.

Questions about this Policy? Contact us at support@earnon.ai. Content or platform grievances: grievance@earnon.ai.

Last Updated: 01 August 2026